Terms and conditions of the online store

These regulations define the rules of making purchases in the online store run by the Seller at albertocieplik.com

The Seller is Alberto Cieplik available at 173 m United Avenue. 9, 03-741 Warsaw, also alternatively called “Service Provider”.

The contact with the Service Provider can be obtained by using the e-mail address: albertocieplik@gmail.com.

§ 1 Definitions

1. Regulations – herein regulations. In terms of services provided by electronic means. The Regulations are the regulations referred to in Article 8 of the Act of 18 July 2002 on the provision of services by electronic means (Journal of Laws of 2002 No. 144, item 1204 as amended).

2. Client – a natural person, a legal person or an organizational unit without legal personality and having the capacity to perform legal actions, which, under the terms of these Regulations, makes an Order in the Online Store.

3. Consumer – a Customer who is a natural person, using the Online Store for purposes not directly related to its business or professional activity.

4. Service Provider – an entity providing sales services through the Online Store on the principles set out in these Regulations.

5. Subject of transaction – Goods listed and described on the website of the On-line store.

6. Merchandise – a movable item, presented in the On-line store, to which the Sales Agreement applies.

7. Additional service – a service provided by the Service Provider for the Client outside the Online Store in connection with the nature of the Goods sold.

8. Sales Contract – a contract of sale of Goods within the meaning of the Civil Code, concluded between the Service Provider and the Client, using the Store’s website.

9. Internet Shop (Store) – an Internet service available at the address albertocieplik.com, through which the Customer may place an Order.

10. Order – a declaration of intent by the Client specifying unambiguously the type and quantity of Goods, aimed directly at concluding a Sales Agreement.

11. Information and Communication System – a set of cooperating IT devices and software, ensuring processing and storage, as well as sending and receiving data through telecommunication networks by means of a terminal device appropriate for a given type of network.

§ 2 General principles

1st These Regulations determine the rules of use of the online store available at the address albertocieplik.com.

2nd The condition of placing an Order in the Online Store by the Customer is to read these Regulations and accept their provisions during the execution of the Order.

3rd The albertocieplik.com Internet store conducts retail sales via the Internet.

4th All Goods offered in the store albertocieplik.com are brand new, originally packaged, free from physical and legal defects and have been legally introduced to the Polish market.

5th As part of the technical requirements necessary to cooperate with the ICT system used by the Service Provider to carry out purchases, the Client should have an active e-mail account (e-mail) and a device connected to the Internet with a web browser allowing for proper opening of the albertocieplik.com website.

6th The Client is obliged not to provide content prohibited by law, such as content that promotes violence, defames or violates personal rights and other rights of third parties.

§ 3 Placing orders

1. all prices given on the salbertocieplik.com website are gross prices given in Polish zloty. The given prices do not include shipping costs.

2. orders are accepted by the website.

3. orders placed through the website can be placed 24 hours a day, 7 days a week throughout the year.

4th The order is effective if the Customer correctly completes the order form and correctly provides contact details, including the exact address to which the Goods are to be sent and telephone number and e-mail address.

5. if the given data are not complete, the Seller shall contact the Client. If contact with the Client is not possible, the Seller has the right to cancel the Order.

6. In the process of placing an order, the Customer may express his willingness to receive a proof of purchase, which may be attached to the sent shipment or sent electronically, to the indicated e-mail address in the form of an electronic image of settlement documents, in particular such as: VAT invoices with attachments, corrective VAT invoices with attachments and forms. This consent also authorizes the Seller to issue and send VAT invoices in electronic form, in accordance with the Regulation of the Minister of Finance of 20 December 2012 on sending invoices in electronic form, the rules of their storage and the procedure for making them available to the tax authority or tax inspection authority.

7. In the course of placing an Order, the Client may consent to the inclusion of personal data in the database of the Seller’s Online Store in order to process them in connection with the execution of the Order. If the consent is granted, the Customer has the right to inspect his or her data, correct them and demand their removal.

8. After placing an effective order, the Customer will receive an automatic response from the store confirming receipt of the order.

9. The time of the beginning of the order is the same as the moment the payment is received on the bank account specified in the order confirmation in the case of payment by bank transfer or the moment of order in the case of payment by card.

§ 4 Shipping costs and deadline

1.Goods are sent to the address indicated in the order form. The Store shall immediately inform the Customer about an incorrectly filled order form, which prevents shipment or may delay it.

2. The goods are delivered by specialized courier companies. In some cases, it is possible to collect the goods personally at the seller’s office.

3. The shipment is delivered in accordance with the deadline specified for each Goods on the pages of the service. It is an approximate time of delivery, to the time given on the pages of the service you have to add the time of crediting the bank account of the store (usually 1-2 working days).

4. The customer is charged with the costs of delivery (shipping) specified in the price list of transport visible during the completion of the order form.

§ 5 Payments

1. we issue a proof of purchase for every product sold.

2. payment for the ordered goods can be made through the system of electronic payments Przelewy24.

§ 6 Withdrawal from the contract

1. A consumer who has concluded a remote agreement has the right to withdraw from the agreement without giving any reason by submitting an appropriate statement in writing, within 14 days (legal basis: art. 7.1 of the Act of 2 March 2000 on the protection of certain consumer rights and liability for damage caused by a dangerous product Dz.U. No 22, item 271 as amended). This term is a deadline and is counted from the date of issuing the item, and if the contract concerns the provision of service – from the date of its conclusion. To meet this deadline, it is sufficient to send a statement before its expiry to the address of the Service Provider.

2. In the case of withdrawal from the contract concluded at a distance, the contract is considered not concluded. What the parties have provided is returned unchanged, unless the change was necessary within the limits of ordinary management.

3. The return should be made immediately, no later than within 14 days. The purchased goods shall be returned to the address of the Service Provider.

4. In accordance with the Act, the possibilities of return are not subject to: provision of services commenced, with the Client’s consent, before the expiry of the period referred to in Art. 7 par. 1, concerning audio and visual recordings and those recorded on carriers of computer programs after removal by the Client of their original packaging, contracts concerning services for which the price or remuneration depends exclusively on the movement of prices on the financial market, services with properties specified by the Client in the order placed by him or closely related to his person, services which, due to their nature, cannot be returned or whose object is quickly spoiled, providing press, services in the scope of games and betting.

§ 7 Complaint procedure

1. the products have a manufacturer’s, importer’s or seller’s warranty, valid in Poland. The warranty time of each product is shown in its description on the store’s pages. Detailed conditions for the implementation of the warranty are specified in the warranty form issued by the guarantor. Most of the products have a warranty realized directly by authorized manufacturers’ service points. The exact addresses of service points can be found on the warranty cards attached to the products and on the manufacturers’ websites. The Customer may also carry out the warranty complaint procedure through the Seller.

2. Complaints should be submitted to the address of the Service Provider.

3. When submitting a complaint, the claimed product should be delivered to the Service Provider together with proof of purchase and completed claim form.

4. The service provider will consider the complaint within 14 days from the date of the complaint. If the complaint is considered to the benefit of the Client, the service provider shall repair or replace the claimed goods with new, full value or return the value of the purchased goods.

5. If the goods are not in accordance with the contract, the Customer may request to bring them to a condition in accordance with the contract by free repair or replacement with a new one, unless repair or replacement are impossible or require excessive costs. When assessing the excessive costs, the value of the goods in accordance with the contract and the type and degree of non-compliance is taken into account. (Act of 27 July 2002 on special conditions of consumer sales and amendments to the Civil Code).

6. The Customer loses the rights specified in point. 5. of this paragraph, if the customer does not notify the store of this fact before the lapse of two months from the date of the incompatibility of the goods with the contract. To keep the deadline, it is sufficient to send the notice before its expiry.

§ 8 Privacy policy and personal data protection

1. The administrator of personal databases provided by customers in the online store in connection with purchases is the Service Provider.

2. Personal data is used to carry out sales contracts, in connection with this may be transferred to entities responsible for the delivery of purchased goods to the customer and, in the case of installment purchases, to the institutions crediting the purchase. The customers have the right to access their data and to correct them. The data are provided voluntarily.

3. Information on methods and technical means for detecting and correcting errors in the entered data:

a. During the ordering process, until the moment of pressing the “Place an order” button, customers who have an account in the Online Shop have the possibility to correct the entered data by editing the account profile.

b. Verification of data or correction of the Order can also be done by sending an e-mail to the Service Provider at albertocieplik@gmail.com

c. The Customer has the possibility to change the data entered during the creation of an Account at any time within the available options.

4. information about the rules and methods of recording, securing and making available by the Service Provider to the other party the content of the concluded agreement:

a. The consolidation, securing and making available the content of the concluded contract shall be done by sending an appropriate e-mail after the conclusion of the Sales Contract.

b. The consolidation, securing and making available the content of the concluded Contract of Sale takes place by sending the content of the concluded contract to the given e-mail address or by providing the Client with the specification of the Order and proof of purchase.

c. The content of the concluded contract is additionally recorded and secured in the Service Provider’s ICT system and made available on each request of the Client.

§ 9 Amendment of the Regulations

1. Customers who have an account in the Store will be informed about the change of the Regulations via e-mail correspondence.

2. If, during the time that has passed since the last login, there has been a change in the Rules of the Store, the Customer accepts or not its provisions after the changes. If the terms and conditions of the Regulations are not accepted, in particular after the changes have been made, shopping in the Online Store is not possible.

3. The Customer who does not accept the changes made to the Regulations has the right to delete the account at any time.

4. Orders placed by customers before the entry into force of changes to the Regulations will be carried out according to the existing provisions of the Regulations.

§ 10 Final provisions

In matters not regulated by these Regulations, the provisions of the Act of 2 March 2000 on the protection of certain consumer rights and liability for damage caused by a dangerous product (Journal of Laws 2000 No. 22 item 271 as amended), the Act of 27 July 2002 on special conditions of consumer sales and on the amendment of the Civil Code (Journal of Laws 2002 No. 141 item 1176 as amended), the Act of 23 April 1964 apply. – Civil Code (Journal of Laws 1964 No. 16 item 93 as amended).

2 Disputes arising from the application of these Regulations and in connection with the performance of the contracts concluded between the Store and the Customers shall be considered by the competent court in accordance with the provisions of the Act of 17.11.1964 Code of Civil Procedure (Journal of Laws No. 43 item 296 as amended).

Date of publication of the regulations: 31.012.2020 r.